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ASTA is based in Alexandria, Virginia; USA is the world’s largest association of travel professionals. It has 26,500 members in 170 countries, the majority of them in the United States of America. The majority of ASTA’s members are travel agencies. However, travel suppliers, such as airlines, hotels, car rental firms, cruise lines, and tour operators are also the members of ASTA. The society has separate membership categories for students, travel schools, retired travel professionals, retail travel sellers, and others. ASTA members uphold a strict code of ethics, the pledges on which members stake their reputation. It pledges that if consumers ever have a problem with an ASTA member, they can contact the society’s consumer affairs department to file a complaint and the department will help the complainant get it resolved. It publishes a directory to help consumers find there nearest ASTA travel professional. |
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